(Senior) Account Manager

Howspace is a SaaS platform for collaborative learning & development, and we’re looking for an experienced, Swedish & English speaking Account Manager to build strong relationships with our mid-market and enterprise customers while acting as a trusted partner. With an NPS score in the excellent range of 50-69, our customers love the product - and your role will focus on driving upsell and expansion to deliver even more value.

Here's what you can expect:

• A global start-up environment with high growth ambitions

• A human-centric company culture

• Hybrid work environment in Sweden, Finland or the Netherlands

• Annual on-target compensation of 55-68k € with a 70/30 base-variable split

• 50+ purpose-driven Howspacians working with you to bring meaningful change to life through collaborative learning and engagement!

What will this role have ownership of?

• Growing revenue across a portfolio of existing customers through upsell and expansion

• Building trusted relationships with senior stakeholders (HR, L&D, Transformation, C-level)

• Identifying and closing expansion opportunities with Customer Success and Product teams

• Understanding customer needs, priorities, and decision processes to drive growth

• Forecasting expansion revenue accurately and managing clear close plans

• Partnering with Marketing to create customer stories, case studies, and references

• Sharing structured feedback with Product and Customer Success to improve adoption

• Proven experience driving upsell and expansion in B2B SaaS

• Solid consultative selling skills and executive-level communication

• Ability to manage complex accounts and multiple stakeholders

• Experience with sales frameworks Winning by Design, SPICED

• Strong forecasting discipline and CRM hygiene

• Curious, data-driven self-starter who thrives in a fast-paced environment

• Experience with L&D or collaboration platforms is an advantage

• Typically requires 4-6 years of experience in Account Manager or Customer Success Manager roles within the Saas industry

• Fluent skills in Swedish and English; additional languages are a benefit

We would love to hear from you!

We encourage you to send in your application as soon as possible, as we will go through the applications on an ongoing basis. We value our diverse and inclusive workforce and encourage you to apply even if you don't meet 100% of the listed qualifications, but feel passionate and excited about the opportunity.