Technical Implementation Specialist

Howspace is a SaaS platform for collaborative learning & development, and we are looking for a Technical Implementation Specialist to turn setup into real impact, and ensure our customers get the most out of Howspace. In this role, you’ll play an important part in creating lasting success by acting as the technical expert guiding customers through more complex Howspace and our LMS add-on Hub setup, integrations, and feature adoption. 

Here's what you can expect:

• A global start-up environment with high growth ambitions

• A human-centric company culture

• Hybrid/remote work environment in Finland, Sweden or Netherlands.

• Annual base compensation of 56-61k € (FI & SWE), 63-66k € (NL) for the role & profile outlined below

• 50+ purpose-driven Howspacians working with you to bring meaningful change to life through collaborative learning and engagement!

What will this role have ownership of?

• Lead technical implementation of Howspace Hub (SSO, integrations, data migration)

• Support Sales and Customer Success in technical feasibility assessments, demos and proposals

• Help and support more technical Howspace implementations (SSO, LTI, Integrations, SCORM/xAPI)

• Support Hub admin enablement and onboarding training

• Act as second-line technical contact for Hub usage and configuration questions

• Partner with CSMs to drive adoption and advanced usage

• Document reusable best practices and technical guides

• Produce and update Hub related Help Center articles

• Hands-on experience in technical project onboarding (SSO, APIs, LTI, integrations)

• Excellent customer communication skills

• Solid project management skills with process discipline, documentation, and risk management 

• Demonstrated troubleshooting and problem-solving skills

• Commercial mindset, to run pre-sales demos and technical storytelling

• Cross-functional collaboration skills across Sales, Customer Success, and Product

• Typically requires 3-5 years of experience in Implementation Specialist, Technical Support Specialist or Project Management roles in a scale-up organization within the software, preferably SaaS industry

• Fluent skills in English are required, and skills in Finnish are seen as a great advantage. Other languages, such as Swedish and German, are seen as a benefit

We would love to hear from you!

We encourage you to send in your application as soon as possible, as we will go through the applications on an ongoing basis. We value our diverse and inclusive workforce and encourage you to apply even if you don't meet 100% of the listed qualifications, but feel passionate and excited about the opportunity.